Feature Requests

I’d like to share some feedback and recommendations regarding Vibrant’s blood marker offerings. While there hasn’t been a delay in this case, I’d love to see a few changes that would make the platform even more effective for practitioners and clients. Earlier this year, several important individual micronutrient markers were removed, including: Retinol (Vitamin A), Vit E, Vitamin K B-Vitamins (B1, B2, B3, B6 etc) Minerals - RBC Magnesium, Selenium, Zinc, Copper, Manganese, Molybdenum etc RBC Omega These were very helpful when ordering selectively without having to run a full micronutrients panel. Bringing back the ability to order them individually would be greatly appreciated. Additionally, I’d love to see the following blood markers added to the catalog or made available a la carte: Ceruloplasmin Whole Blood Histamine Vitamin D 1,25(OH) C-Peptide, GlycoMark (bring back fructosamine) MMP-9, Neopterin, C4a, TGF-β1, MSH Blood Mold IgG Antibody Panel These markers are highly valuable in clinical decision-making, especially when working with clients dealing with methylation issues, glucose dysregulation, inflammation, mold-related illness, and oxidative stress. Adding or reinstating these options would increase flexibility, accessibility, and help practitioners better serve clients without unnecessary testing costs. Thank you for considering this!

Please have more med consults available so we do not have to wait so long for these (I try to estimate time of completion in relation to when patient mails the test to vibrant, but this is inconvenient and a guess)- thank you!

Hi vibrant, I wanted to bring to your attention a recurring issue that’s significantly impacting both my clients and the quality of service I provide as a functional health coach. It seems that many lab technicians are still unaware of the updated protocol requiring each blood vial/tube to be manually labeled with the patient’s name. This oversight has led to several of my clients needing complete blood redraws—despite having already paid for a remote phlebotomy service. In multiple cases, kits were marked TNP (Test Not Performed) due to something as minor as a missing collection date. Rather than contacting us for the missing detail, the lab opted to cancel all tests outright—resulting in unnecessary delays and a frustrating experience for the client. This not only damages trust in my coaching services but also causes serious delays in client protocol delivery. I provide clear, step-by-step instructions to each client before their draw, so having to repeat this process is highly inconvenient for everyone involved. In some cases, it’s pushing protocol delivery timelines back by over a month. I truly appreciate that Vibrant uses fewer vials than Quest or LabCorp, which is one of the reasons I prefer working with your team. However, if this continues, I may be forced to switch back to those options to ensure reliability and turnaround time for my clients. I’d appreciate clarity on how this issue can be prevented moving forward—whether it's technician training, updated internal protocol reminders, or clearer communication at the lab level. Thanks for your time and support in resolving this.

As the title suggests, don't cap the eGFR at 90, rather report on the actual numbers, which makes for tracking progress better.

It would save the practitioners and front desk a lot of time if the test kit instructions included recommendations for things to avoid before testing. For instance, a patient may not get the best results on their Gut Zoomer if they are taking antibiotics or on their neurotransmitters if they have had caffeine within 24 hours. Even just putting something on the collection instructions that says "These things may interfere with your results, please consult your ordering provider for whether you should discontinue the following:" This would also give our practitioners information on things they should be considering in the patient's plan when they prescribe your tests

Our practitioners would like the Gut Zoomer to include antibiotic and natural solutions sensitivities when bacteria and parasites are present in the sample. Please take this into consideration when looking at adding more information to the Gut Zoomer. Thank you

Keep the legacy reports! the new reports are far less effective for interpretation for both providers and patients. We have no complaints at all for the legacy reports, but the new one is extraordinarily difficult to use. DO NOT CHANGE THEM.

Could you add a COVID panel to the co-infections panel on the neural zoomer?

It would be wonderful if you offered a full CIRS panel, but in the very least the full HLA DRB1, 3, 4, 5, DQB1 panel- there is a HUGE growing need for this. Additionally, we need fibrinogen back please! I also recommend urine n-telopeptides or CTX and P1NP. Thank you!!