Feature Requests

eGFR used to be included in our CMP. Now it's not listed. This is a very important test I need access to and don't see it listed. Is this a mistake?

Is there anyway we can have a default message included in the urine mold tests for our patients? This would be clinic specific. We have a list of foods we would like our patients to avoid 3 days prior to collecting the urine mold sample as well as a couple of supplements. We send this to them in a separate email but it would be nice to have it streamlined and included in the Vibrant Wellness kit OR in an email with patient instructions. Also, I miss being able to order Vibrant labs on Rupa Health. It was so nice to have everything in one place.

With the latest update to the system, where you can create a new order for a patient "on the fly," there's only the requirement for a full name and email. No DOB is necessary. When the order is created/finalized, the orders now shows "missing demographic information" and it's clearly about the missing DOB. When trying to "edit info" the name and default DOB is greyed out preventing any editing to the patient. This needs to be fixed ASAP.

As the title states, it's difficult to describe the support needed in a limited amount of characters. It's wise to keep the messages brief, but what's currently available is a little TOO short. Thanks!

Please create the ability to add testing to a cart or create an order or a draft from the test price calculator. Several providers have mentioned the inconvenience when they have decided on a large order that there is no way to do this.

Hi team, In the Provider Portal, in the Order Test page, can we have the default selection land on the VW menu instead of the VA menu? This would save providers a click, and may help new providers navigate the portal more easily. Thank you!

Is there was any way that we can order multiple of one test for the same patient using the 3/700 or 5/1000 bundle. EX. I would like to order 3 GZs for the same pt , and would like to test overtime using the 3/$700 bundle Feedback From Dr.Boyce

Really, just look at RUPA Health. Copy them, or better yet, go back to them so that we're not all forced to go to multiple platforms for testing. This site is not intuitive. Your actions have created a lot of ill will about wasting the ordering provider's time. Limiting what we order here to one item that doesn't really have a good alternative elsewhere, yet.

Add collection-type labels to each test in the ordering menu to allow for easier sample-type identification and eliminate confusion around the at-home menu. See the attached example.

It would be fabulous if you had a patient label print option, whether it be using a Dymo or another type of label printer. Having this option would make the whole process from ordering to labeling blood tubes much more efficient.