Request to send out important kit collection instructions to providers to remind clients
A
ASHLEY ANDERSON
I ordered a NutriPro test for a client (my first time ordering this kit). The patient complained, as he had his lab draw scheduled for Friday, however at the very end of the test instructions it suggests not to have the draw on Friday or Saturday. To avoid this frustration, I think it would be a great idea to let the practitioner know in the order summary or somewhere any important information like this, for example, "Please remind patient to schedule lab draw M-R only". Making the instructions larger and first on the document would also be a great idea since this is likely an important requirement.