Patient felt like the Wellproz auto reply was a scam.
M
Michelle Ross
Hi, I received the below messages from a patient after ordering through WellProz:
Is this legit? The confirmation emails so far don’t seem legitimate. This purchase was directly from your website.
Thank you,
Sara
She followed up with:
There are a lot of format issues and spelling/grammar errors they should adjust so the customer feels more confident ordering through them.
D
Di Chai
May I know which confirmation emails patient referred to and we will correct the format and grammar errors to make it more professional.
Also, use a subject line that specifies what the message is about instead of a generic or vague subject line.